Ownership and Regulations
The owner, Plain Support SA Casinos, is licensed by the Costa Rica gaming authority. The casino itself is greenlighted in Malta and you can feel safe knowing that any casino regulated here or in Gibraltar and Alderney lives up to all the security standards.
Moreover, since players know that playing for real money as well as providing their data online can be risky, Vera & John started using the 256-bit SSL encryption in order to keep your info highly confidential and protected.
Help Centre
The help center consists of FAQ, Live Chat, and Contact Us sections. In the last one, you can check the support’s opening hours according to week days and the contacting options. You are allowed to get in touch with this friendly and professional group in three ways:
- By sending a message to the customers’ Email – support@verajohn.com
- Through the site’s live chat;
- By calling the +442036080424 phone number.
Mobile Console
Vera & John is working smooth on all smartphones, tablets, and PC devices. As soon as you enter their site through any phone browser you’ll be redirected to the mobile version, and remember to bookmark because this provides an easy access. What you’ll rarely see is that a live chat support is featured on mobile casinos, however, this site showed care and loyalty to its customers with this move.
Not all the desktop games are uploaded on the small screens, but other than that, playing on both the consoles feels the same. Real money play is also possible with the use of phones, just log in with your info and start using the same payment methods as you would on a desktop.
Casino Games
If you are an inexperienced player or simply want to try out a game you’ve never played before, we recommend first reading the ‘Game Rules’ page that offers numerous table and slot reviews in one place.
The casino prepared 5 different gaming sections for its players; 3 are related to slots (Video Slots, Slots, and Jackpots), one is Live Casino and the last one consists of all the table games such as poker, baccarat, roulette, etc.
There are above 400 video slots alone, powered by NetEnt, IGT, BetSoft, Microgaming, Next Gen Gaming, Play’n Go, and many more. Players find it a con that several hundreds of slots are filtered only through these five subheadings when there should at least be ‘software provider’ and ‘alphabetical’ arrangement options.
The site prides itself in not supporting the use of players’ money that they themselves cannot afford to waste, which is why Vera & John features ‘Gaming Limits’. These can be a session, loss, or login time restrictions configured by registrants.
Welcome Package
For the newcomers, Vera & John has a special offer – 100% bonus cash, or in other words, doubling your deposit amount for up to $100. In order to withdrawal, it takes depositing 40 times the bonus you’ve earned. For example, if your first wager is $70, you’ll receive additional $70 in your account. This means that you need to deposit $280 before the first cash out.
Payment Methods
For the payout, registrants have the following options:
Limits: $5000 a week/$2000 a day.
There are numerous options for depositing next to these five, and upon registration, you will be asked to choose the wanted method.
Summary
Vera & John is primarily focused on pampering its players and is completely customer-adjusted. From the design to the games and non-complicated navigation, we can see that the casino focuses on female players, too, which deserves only a positive feedback.